The secret to great customer experience is a great employer brand experience.

We work with companies of all sizes to define and inculcate a strong relationship between employees and brand through Shared Purpose. The result? Enhanced customer experience, galvanized customer loyalty and great long-term ROI.

Employee and Customer Experience for Media Alpha
Media Alpha
Codifying a unique entrepreneurial culture in a visually arresting book to animate the brand and core values
Employee and Customer Experience
Employee and Customer Experience for Hallmark Labs
Hallmark Labs
Showcasing the unique appeal of a top tech employer
Employee and Customer Experience
Employee and Customer Experience for Explorer
Explorer
Defining a Shared Purpose and core values to unite employees, channel partners and purchase influencers
Employee and Customer Experience
Employee and Customer Experience for Princess Cruises
Princess Cruises
Inspiring employees to deliver moments that matter to deliver an unforgettable guest experience
Employee and Customer Experience
Employee and Customer Experience for Wolfgang Puck
Wolfgang Puck
Extending a legacy of legendary hospitality to define a rewarding culture for employees and guests
Employee and Customer Experience
Employee and Customer Experience for Gothic Landscape
Gothic Landscape
Cultivating potential across a heterogeneous high-performance workforce
Employee and Customer Experience
Employee and Customer Experience for CNS
CNS
Showcasing new possibilities for brain injury rehabilitation
Employee and Customer Experience
Employee and Customer Experience for The Doctor's Company
The Doctor's Company
Providing structure to integrate new employees and help them understand and communicate the brand
Employee and Customer Experience
Employee and Customer Experience for Sheppard Mullin
Sheppard Mullin
Uniting a world-class law firm with Service Essentials to engage staff, legal professionals and clients alike
Employee and Customer Experience
Employee and Customer Experience for DRC
DRC
Showcasing an insurance technology leader with a unique organizational culture
Employee and Customer Experience

Straight Talk on Branding

Brand Strategy
Starting With a Laugh: Marketing Innovation Through Comedy

Comedy is likely the most common trope in advertising. And why not? It grabs your attention.

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Identity Design
Logo Madness: Plagiarism, Personality and Simplicity

While “simplicity” and “cleanliness” may look slick on a webpage, it’s a brand’s personality that should be at the heart of a logo.

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Digital Media
Virtual Reality is a Real Marketing Opportunity

While once consigned to hardcore geeks and cheesy films like The Lawnmower Man, virtual reality has now become a legitimate hot topic.

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Corporate Culture
The Parable of a Party

Many folks now conflate, cool office = strong corporate culture. In reality, there is so much more to corporate culture than a hip office environment.

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We know brand.
We know culture.
We know your industry.

Let's talk
Let's talk