Privacy Policy

Privacy Policy

Updated August 24, 2018

Welcome to Brand Culture Company, LLC (“We” “Us” and “Our”). We operate,, and other sites (our “Website(s)”). Protecting the information you entrust to us is of paramount importance. Please read this Privacy Policy and our Terms of Service carefully before providing us with any information, using or obtaining any content or services through our Website(s). By using our site, we obtain your implied consent that you agree to and accept the practices described in this privacy notice.

Information You Provide

Certain functions on our Websites may require users to register or to provide personal information in order to be included on our electronic or print mailing lists, download whitepapers or subscribe to other services. To better understand the needs of our website users, we may also request information from time to time on a voluntary basis. If you provide such information we will not share information that identifies our users but may share generalized, aggregate data or so called “demographic information.” Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications.  If we share demographic information with third parties, we will only provide aggregate data.

Your IP Address

Like many websites, each time you visit our Website(s), we automatically collect your IP address and the web page from which you came. In order to administer and optimize our Website(s) for you and to diagnose problems with our Website(s), we use your IP address to help identify you and to gather broad demographic information about you.


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Like many websites, we use cookies and Pixel Tags to keep track of your activity on our Website(s) and enhance your experience. We may also use strings of code called Anonymous Identifiers that are combinations of random characters where cookies are not available (for example, when you access our Website(s) from mobile devices). We also use cookies to deliver content specific to your interests, in some cases to save your password, and if you choose, to save other personal information so you do not have to re-enter it each time you visit our Website(s). Although we do not generally host advertising, a cookie or other tracking methodology (including LSO persistent cookies) may also be placed by an advertising servers or other. Such cookies are used for purposes of tracking browsing behavior. Similarly, a cookie may be placed by other third-party advertising companies. If you wish to disable cookies, the “help” portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Website(s).

Other Information We Collect

When browsing our Website(s), you are not required to provide any personal information unless and until you choose to sign up for one of our e-mail newsletters, webinars, events or other services as described below. If you have opted-into receiving electronic mail communication from us, we may use your personal information to email you periodic email newsletters special offers, updated information about us or our Website(s) or ways in which we can improve your experience at our Website(s). Every such emails we send to you will allow you to opt-out of future electronic communications from us.

We do not knowingly permit our Website(s) to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). We store the data we collect in the Cloud and on servers owned by others. We undertake ongoing efforts to assure the integrity and security of the data on our servers, but cannot guarantee that the security measures we employ will always be completely effective. We also cannot guarantee the absolute security of data we store on servers owned by others. We will provide notice on our Website(s) if we have reason to believe the integrity of our stored data has been breached or compromised, potentially permitting unauthorized third parties to access the stored data.

Registered User Information

In some cases we afford the opportunity to become a Registered User of our Website(s). To do so you must provide your name, address, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (1) personal identification; (2) to allow us to contact you for customer service purposes, if necessary; (3) to customize the content of our Website(s) to meet your specific needs; and (4) to make product improvements to our Website(s).

Automatic Logging of Session Data

We automatically log generic information about your computer’s connection to the Internet, which we call “session data,” that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system, location and type of browser software being used and the activities conducted by the user while on our Website(s). An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyze such things as the content on our Website(s) that interest our visitors the most, what items visitors are likely to click on most, the way visitors are clicking through the website, how many visitors are navigating to various pages on the website, how long visitors to the website are staying and how often they are visiting. We also record the URLs (Uniform Resource Locators) of the websites you have visited prior to arriving at our Website(s) and the URLs of the destinations you visit after you leave our Website(s). Collecting this information also helps us diagnose problems with our servers and lets us better administer our systems. You should know it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity or from GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. Third-party advertising companies may also employ technology that is used to measure the effectiveness of advertising.

Telephone Tracking Data

If a user (including both Registered Users and visitors) places a telephone call to a number provided by our Website(s) or in communications arising out of our Website(s), we and/or marketing partners may record, track and or meter the telephone number of originating the call. We and/or our marketing partners may also store referring telephone numbers. You can ask us to delete this information at any time by contacting


From time to time we may add or enhance services available on our Website(s). To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you submit a question on our Website(s) or by email, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making our Website(s) the better and easier to use.

Information Other Websites Collect From You

On our Website(s), we place links to other web sites operated by other parties. Some of these other web sites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other web sites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other web sites or these other web sites’ business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on our Website(s). We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

Sharing Your Information

When you use our Website(s) or provide us with information, we may share personal information among our corporate affiliates. We may also use aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, we may hire a third party to act on our behalf for projects such as market-research surveys and will provide information to these third parties aggregated generalized data specifically for use in connection with these projects.

In addition to the circumstances described above, we may disclose your information as part of a validation process in the interest of preventing fraud, to provide proper accounting to our business partners (for “pay-per-click”, “pay-per-call” or “push-to-talk” advertising listings and related programs) and to validate our business metrics including number of clicks, referrer logs and other tracking information. We may also disclose your information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect our rights or properties of our affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Brand Culture Company LLC or substantially all of our assets are acquired, our customer information will be transferred in connection with such acquisition to the successor owner.

Demographic Information and Saved Listings

We use demographic and listing information to customize our Website(s) and communications to the interests of our users. We may share demographic information and listing information with marketing partners and other third parties so that they can target their advertisements and communications to the appropriate audience. Demographic and listing data we provide to advertisers and other third parties may be linked to information you have provided as a Registered User so that advertisers and third parties can target the offerings presented to you. We may capture, correct, enhance, extrapolate and store additional information and data based on information you supply, including without limitation data relating to your geographic location, IP address and provider, email and other demographic information. We may also enhance the information we collect from you with additional information collected by third parties to correct, match, enhance or complete the data you have provided. We may store and share this enhanced information on an individual or aggregated basis.

Opt Out

At any time, you can unsubscribe being a Registered User or a member of any of our email communications by clicking on the “unsubscribe” link and following the instructions. We reserve the right to limit our Registered Users to those who provide us with a valid email address and agree to accept e-mails. Registered Users will be notified via e-mail prior to any actions taken. After you submit personal information in connection with becoming a Registered User or other programs offered or sponsored by third parties on our Website(s), we may use such information to send you marketing emails. However, if we do so, we will provide a link on that you can click on to opt-out of receiving subsequent marketing emails generated from the same such information at any time.

Please note that changing or deleting your information otherwise opting-out of receipt of email communications from us will only change or delete the data for purposes of future activity on our Website(s) and for managing future communications. We will retain your email address on an “Opt Out List” to help ensure that it is not incorporated into future email lists. These changes and deletions will not change or delete information that we may have already forwarded to our affiliates or any other third parties, all as provided above in this Privacy Policy. This includes user-generated content and data previously provided to us.

If you have any questions or concerns about this privacy policy, the practices of our Website(s), or your dealings with the Website(s), you can contact us as indicated below:


Mailing address:
Brand Culture Company, LLC

Attn.: Privacy Office
304 S Broadway
Los Angeles, CA 90013
Telephone: (310) 824-7000

Special Privacy Statement for Data Subjects Whose Personal Data May Covered By the European Union General data Protection Regulation

EU General Data Protection Regulation (“GDPR”)

As an entity with global recognition, visitors to our site may include individuals within the European Economic Area (“EEA”) who may contact us and provide personal information. In order to serve these individuals, we may transfer personal information from such individuals located within the EEA (“Data Subjects”). Personal information that may be collected by us from a Data Subject in the EEA may include:

  • name
  • mailing addresses
  • telephone numbers
  • email addresses
  • payment information

We may potentially interact with local supervisory authorities in all EU states where we have business relationships with a Data Subject. Additionally, information that we collect may be transferred outside of the EEA, including to the United States, a country that has not been certified as having “adequate” security measures by the European Commission. In these cases, your personal information will be transferred only after obtaining your consent.

Obtaining and Processing Consent

Data Subjects whose personal information is collected in the EEA may withdraw consent at any time where consent is the lawful basis for processing their information. Should a Data Subject withdraw consent for processing or otherwise object to processing that impedes our ability to comply with applicable regulations that Data Subject may be unable to enjoy our.

Rights of Data Subjects

Data Subjects in the EEA have the right to:

  • ask what information (if any) we hold about them and why;
  • ask for a copy of such information or access to such information;
  • be informed how to correct or keep that information up to date; and
  • be informed on how we are meeting our data protection obligations.

For data collected in the EEA, Data Subjects have the additional right to:

  • request a copy of such information to be sent to a third party;
  • request that data to be erased if possible and required under the GDPR;
  • request that processing of personal information be restricted if possible and required under GDPR;
  • object to processing of personal information if possible and required under GDPR;
  • object to automated decision-making where applicable; and
  • contact a supervisory authority in the EEA to lodge a complaint regarding our processing of the Data Subject’s personal information.

When handling a data access or correction request, we will check the identity of the requesting party to ensure that he or she is the person legally entitled to make such request.

Automated Decision Making

We do not engage in automated decision-making activities.

Nondisclosure of Personal Information

We do not share any personal information with any nonaffiliated third parties, except when:

  • necessary to provide the service that the Data Subject has requested or authorized, or to maintain and service the customer’s account;
  • required by regulatory authorities or law enforcement officials who have jurisdiction over us or as otherwise required by any applicable law; and
  • reasonably necessary to prevent fraud and unauthorized transactions.

Our employees are prohibited, either during or subsequent to their employment, from disclosing personal information to any outside person or entity outside, including family members, except under the circumstances described above. An employee is permitted to disclose personal information only to such other employees who need to have access to such information to deliver our services.

EEA Data Subject’s Contact

If you are located in the EEA or Switzerland and have questions or concerns regarding the processing of your personal information, you may email us at Please include “Privacy” in the subject line of your email to ensure our prompt attention. You may also write to us at:

Brand Culture Company, LLC

Attn.: Privacy Office
304 S Broadway
Los Angeles, CA 90013
Telephone: (310) 824-7000


If, as an EEA citizen, you believe that we have not adequately resolved any such issues, you have the right to contact the EU supervisory authority.