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It’s no secret that the physical environment of an office has a profound impact on the way people work. When we think of “bad” environments, visions of gray, bland cubicles and fluorescent lights immediately jump to the forefront of what companies need to avoid. But ripping out cubicles alone doesn’t solve the problem. Open spaces […]
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The definition of “career” continues to morph and evolve in the unpredictable and ever-changing business world of today. Organizations must embrace agility, innovation and speed or risk extinction. One emerging practice leading to sustainable competitive advantage puts Employee Experience (EX) at the center. As businesses have moved from a product focus to a customer focus […]
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Workplaces have never been more diverse. This heterogeneity brings a welcome and necessary diversity of skills, perspectives and dispositions that defy groupthink and yield more resilient results. But diversity can create friction. Yankees vs. Red Socks fans. Extroverts vs. Introverts. EDM vs. Country music. Baby Boomers vs. Millennials. Android vs. iPhone. Blue, Red and Purple […]
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The foundation of building company culture begins with communication. Not one way communications from the company to the employees, but a two-way flow of information and ideas. Communications set expectations and memorialize shared goals. They lay the foundation to resolve problems and announce strategies, actions and achievements. The voice of a company comes alive in […]
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The way an employee feels at work defines what kind of employee they will be. A good work environment helps people feel collaborative, open and receptive — not to mention just plain happier. And a fulfilled employee will want to share this mindset and spread the good word to customers, family, friends and like-minded potential […]
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Leadership is perhaps the most enigmatic and eclectic piece of the Culture Framework. There is no direct or charted path to leadership, no one style of leadership that paves the path to success and there is no way of definitively identifying the future traits of an employee. The hallmarks of a leader’s style are rarely […]
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Any company’s structure, systems and process were likely built with market needs in mind, more than anything else. And while they are obviously important factors to consider, these decisions greatly affect your people and how they interact and engage with each other, leadership and the brand as a whole. Whether you believe a hierarchical or […]
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Rewards and recognition are the most basic, and truly most human elements of the Culture Framework. People like to be recognized, applauded and rewarded for a job well done. At a base level, formal reward and recognition helps thank employees for what, at times, could seem like a thankless job; on a larger scale it […]
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Symbols act as a visual shorthand to allow external audiences to identify brands. But they are even more important to employees and those with more intimate connections to a brand because they can convey and connote so much more meaning. Symbols represent the reality employees experience in their day-to-day work. Effective symbols in the workplace […]
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As the days of the year grow short on the calendar and thoughts turn to sugarplums and a certain corpulent red-suited benefactor who commutes by sled, ‘tis once again the season for office parties, gift exchanges and corporate social responsibility. Traditions and symbolism tied with the holidays are no longer the exclusive purview of our […]
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