Rational, emotional and self expressive benefits and a little magic = brand strategy.

Sometimes the conventional wisdom — no matter how fervently believed or widely accepted — deserves to be reconsidered in a new light. There is no shortage of perspectives on brand strategy, but when all the pundits agree, it’s time for a second opinion.

Insurers at the Front Lines of Climate Change

As seen in Dig-in.com. Insurance companies are often on the losing end of climate change, paying out increasingly exorbitant sums as extreme weather such as tornadoes, floods and fires damage property, agriculture and businesses. But flipping the perspective for a moment, can insurance companies take active measures to mitigate the risks of climate change? Insurance […]

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The Southwest Airlines Meltdown: When a Strong Brand is Humbled by Weak Systems

An unfortunate number of Americans will remember the Great Travel Debacle of the 2022 Christmas travel season. A once-in-a-century storm swept the nation coast-to-coast causing untold misery for thousands of travelers and effectively canceled the holidays for many. While most airlines were able to manage their delays and cancellations despite the disruptions and return to […]

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Transforming the Insurance Sector From Laggard to Leader

See related article published on Digital Insurance. While the pandemic took many industries on a rollercoaster ride, few had so many previously set-in-stone strategies, processes and go-to-market gameplans completely upended as the insurance sector. For both established carriers, newer insuretechs, brokers and the multitude of channels in between, no organization was spared the shock of […]

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