Connecting Employees to Purpose

Sheppard Mullin is a full-service law firm with over 900 attorneys founded in 1927. The firm prides itself on putting its clients first and offering superb client service.

To bring together a firm of 1500 employees, BrandCulture collaborated with Sheppard Mullin team members to develop 6 Service Essentials that support the company's Shared Purpose. The Service Essentials were then shows in cards and posters deployed throughout the firm's offices as friendly reminders of Sheppard Mullin's values.

Clients First
This video features Sheppard Mullin Chairman, Guy Halgren, introducing the concept of Clients First, the new service initiative.

It's All About Relationships
For each Service Essential, BrandCulture developed a short illustrative video showcasing best practices to serve clients.

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